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Enable/Disable Recipient

Disabling a recipient has 2 main functions.

  • It prevents the recipient from being searchable when making a payment

  • Filters the recipient out of the list. Select the "Archived" filter to view disabled recipients.

Users have the ability to disable any recipients that they no longer intend to use. (See "Disable Recipient" option below for additional details)

The system will also disable a recipient during two scenarios:

  • A payment is rejected with the reason being "Incorrect Recipient Information"

  • A payment has been returned, due to incorrect recipient information

The intent for the system disabling recipients is to force users to review the recipient before creating additional wires to a recipient with bad data.