Welcome to the PayRecs Knowledge Base

Welcome. This is the place to find guides for sending international payments, tracking delivery, managing recipients, and answering the questions that come up most often when using PayRecs through your bank's portal.

Start in the Business section

The Business section covers everything day-to-day for people sending and approving payments at your company: 📄 Create a Recipient, 📄 Send a Payment, 📄 GPI Payment Trackingfrom origination to final delivery and more.

What you'll find here

• Step-by-step guides for sending and approving payments

• How to read payment statuses and what each one means

• Recipient setup, including country-specific account number rules

• Security features like MFA, dual approval, and recipient controls

• Troubleshooting for returns, exceptions, and traces

Need a hand?

If you can't find an answer, contact your bank's support team. They can route the question to PayRecs if needed.